We are probably all familiar with the following scenarios: you want to reward an employee for a job well done you want to treat a customer to something nice you want to thank someone for a referral they made you want to turn a negative…
At Loyalty Bay, we are very interested in how “nudges” can be applied to change people’s behaviour online, but one of the most exciting areas is how this can be applied to making positive policy outcomes in government and local authorities. So what is a…
This post sets out to explain how you can run tests and ensure they are statistically relevant and what to do when your volume of data is too low to prove significance.
The key to improvement whether its for personal development or making better products is: get negative feedback.
It stands to reason that you can’t improve what you don’t know you are bad at. The same goes for when you are making product decisions. You need your users or customers to tell you what they DON’T like.
“Magic tricks work because humans have a hardwired process of attention and awareness that is hackable”. For those of you who have been watching Amazon’s Mr Robot we all know humans are the most easily fallible to a hack attack.
In years gone by you may have started on the web with a portal, remember Yahoo anyone?
Then came the search engine, which Google dominated and now depending on your mood and what you are looking for you may start your web journey with any one of the following:
It always amazes me when I hear people talk about personalisation on the web being done. Its so “web 2.0” the say and then tweet about it ;-).